Terms of Service
Last updated: April 2026
Acceptance of terms
By using AVARA services, you agree to these Terms of Service and all applicable laws and regulations.
Description of service
AVARA provides an AI kiosk platform delivered as software and cloud services, including SaaS features, deployment tooling, and support options.
Account responsibilities
You are responsible for account credentials, authorized use, data accuracy, and all activity under your organization account.
Acceptable use policy
You may not misuse AVARA services, attempt to abuse AI functionality, scrape protected data, disrupt systems, or violate third party rights.
Payment terms
Subscriptions are billed on the agreed cycle. Pilot fees are billed according to contract terms. Refunds are not available after the first 14 days.
Refund policy
A 14 day refund window applies only to the first month of service, unless otherwise specified in a signed agreement.
Service availability
Enterprise plans include an SLA target of 99% uptime subject to SLA definitions, exclusions, and maintenance windows.
Intellectual property
AVARA retains ownership of the platform, software, and models. Clients retain ownership of their knowledge base content and provided data.
Limitation of liability
To the maximum extent permitted by law, AVARA is not liable for indirect, incidental, or consequential damages arising from use of the service.
Termination
We may suspend or terminate service for material breach, non-payment, unlawful activity, or contractual expiration.
Governing law
These terms are governed by the laws of the Republic of Kazakhstan.
Contact
Legal inquiries: avarahelp@proton.me